Field Installation Technician
About WeLink
WeLink is a next-generation wireless internet service provider. We use the latest millimeter wave technology (including our own custom radios) and a proprietary and patent-pending approach to network deployment that allows us to deploy fiber-like networks faster and more cost-effectively than anyone else.
We were founded by experienced fixed-wireless veterans and have spent the past couple of years developing technology and refining our approach. At WeLink we place a strong emphasis on delivering quality service and maintaining an excellent customer experience.
If you want to give the world an alternative to the cable and telco duopoly that frustrates consumers and pioneer a better wireless future for the world, join us.
Job Description
The Field Installation Technician is responsible for the installation and maintenance of equipment such as radio’s, modem’s, router’s, and cables. Our technicians use their troubleshooting skills on a daily basis to diagnose and solve problems. WeLink technicians are responsible for installing and maintaining equipment in a residential setting. This will require the technician to work on the rooftop, ladder, and inside the customer's home. Basic networking knowledge is required for router configuration. Technicians will have direct contact with WeLink customers on a daily basis and must maintain a clean and professional appearance.
Experience/Qualifications
- Ability to comfortably work on/from a rooftop and from heights
- Climb ladder with equipment
- 6+ months of similar experience
- 6+ months of customer service experience
- Attention to detail and safety conscious
- Ability to safely lift 75 lbs
- Ability to properly use safety equipment
- Basic knowledge of the telecommunications industry
- Comfortable working with computers
- Satellite, cable, or telecommunications experience
- Basic network troubleshooting experience
- Valid Driver's License (Will be operating a company vehicle)
- Must be 21 or older
- Must be open to working Tuesday - Saturday: 8:00am - 4:30pm (November - March) 10:00am - 6:30pm (April - October)
Benefits
- Medical
- Dental
- Vision
- Long Term Disability
- Short Term Disability
- 401(k) with a company match
- PTO
- 10 Paid Holidays
- Tools and equipment provided by the company
- Company vehicle provided for work purposes + gas card
*We are an equal opportunity employer and value diversity in our workforce. We encourage applications from all qualified individuals, regardless of race, color, religion, sex, national origin, disability, age, or any other status protected by applicable law.